policy
returns
all purchases are final! Beings though all sets are handmade and made to order. they can't be used by anyone else. if not satisfied by order reorder a different set and we will give you a discount for inconvenience.
replacements
if nail is damaged or charms have fallen off contact us via contact page. You will either receive a replacement nail or have the option to get a whole new set half off on us.
custom sets
refer to product page and order a custom set and be sent a link via email. Fill out the questioner to complete your order.
add on’s
If there are any changes that you will like to make to y7our set ask for a add on via the pop up when placing order
processing time
please understand that each nail set is made to order once order is received expect nails 7-10 business days from your purchase date
FAQ
How many nails to a set
Each nail set comes with 10 nails and are custom to your nail size
ordered wrong size
If you have ordered the wrong nail size remeasure your nails with sizing kit then when confident with sizes reorder set. Gel can also play a factor into why your nails don't fit properly. Gel tends to make nails either expand or shrank if this happens place nail in a glass of hot water and reform your nails. If this is not a option you want to take contact and we will send a free replacement nail. please to be sure when choosing this include order number and contact information.
What comes with order
10 nails to each nail set
application kit
- cuticle pusher
- cuticle oil
- cuticle remover
- alcohol pad
- manicure brush
- nail glue
- nail sticky tabs
- hand cream
Shipping
time of package arrival can vary depending on location and the shipping option selected at checkout. delays can also occur during the holidays and certain order are high in demand.
shipping internationally
As of now we only ship in the U.S.
package lost in transit
once in is handed over to carrier it is no longer in our hands what happens to your package during the shipping process. If this does happen please be insure to contact us via contact page.